Legal

Privacy Policy

Last updated

This policy explains what information MX3 collects through this website, how we use it, and the choices you have. It covers mx3.ai only. Products and companies that MX3 operates have their own policies.

01Information we collect

Information you give us. When you book a call through our contact page, we collect your name, email address, the time you pick, and anything else you choose to add, such as your organization or a note. When you email or message us, we receive whatever you include in that message.

Information collected automatically. Like most websites, our hosting provider records standard technical data when you visit, such as your IP address, browser type, the pages you request, and the time of the request. This is used to deliver the site and keep it secure.

We do not use analytics tools, advertising trackers, or marketing cookies on this website, and we do not ask for sensitive personal information.

02How we use information

We use the information we collect to:

  • respond to your questions and requests;
  • schedule, confirm, and hold the calls you book with us;
  • discuss, propose, and deliver work you ask us about;
  • operate, secure, and improve this website; and
  • comply with legal obligations and enforce our terms.

We do not sell your personal information, and we do not share it for advertising.

03How we share information

We share information only as needed to run the site and work with you:

  • Service providers that act on our behalf, including our website host (Vercel), our scheduling provider (Kalenda), and our email provider. They may use the information only to provide their services to us.
  • Legal reasons, when required by law or to protect the rights, safety, or property of MX3, our users, or others.
  • Business changes, such as a merger, acquisition, or sale of assets, in which case the information would remain subject to this policy.

04Cookies

This website does not set advertising or analytics cookies. Our hosting provider may use strictly necessary technical mechanisms to deliver pages and protect the site from abuse. If we ever add optional cookies, we will update this policy and, where required, ask for your consent first.

05How long we keep information

We keep contact and booking details for as long as we need them to respond to you, maintain our business relationship, and meet legal, tax, and accounting requirements. When we no longer need information, we delete it or make it anonymous.

06Security

We use reasonable technical and organizational safeguards, including encrypted HTTPS connections, to protect the information we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

07Your choices and rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, to object to or restrict certain processing, and to withdraw consent. You will not be treated differently for exercising these rights.

To make a request, email hello@mx3.ai. We may need to confirm your identity before acting on it. If you are in the European Economic Area or the United Kingdom, you may also complain to your local data protection authority.

08International transfers

MX3 and our service providers may process information in the United States and other countries whose data protection laws may differ from yours. Where required, we rely on appropriate safeguards for these transfers.

09Other websites and our products

This site links to other websites, including products and companies that MX3 owns and operates. Each of those has its own privacy policy, which governs the information collected there. We are not responsible for the practices of third party sites.

10Children

This website is intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has given us information, contact us and we will delete it.

11Changes to this policy

We may update this policy from time to time. When we do, we will change the date at the top of this page. Material changes will be made clear on this page.

12Contact us

Questions about this policy or your information? Email hello@mx3.ai.